Contact Us
Need Help With Your Application?
We’re an informational site — we don’t have access to your Lifeline account and can’t check your application status. For that, contact the Lifeline Support Center directly:
Phone: (800) 234-9473 — 7 days a week, 9 a.m. to 9 p.m. ET
Email: LifelineSupport@usac.org
Online: nationalverifier.usac.org
If you suspect fraud — someone using your identity to receive Lifeline benefits, or a provider engaging in improper billing — contact the FCC’s Lifeline Fraud Tip Line at (855) 455-8477 or LifelineTips@fcc.gov.
What We Can Help With
- General questions about Lifeline, providers, or how to use this site
- Corrections — outdated provider information, an incorrect figure, anything that doesn’t match an official source. See our editorial policy for how we handle these
- Advertising and partnership inquiries — see our advertising disclosure first for how those relationships work
- Press and media questions
Get In Touch
Email us at support@governmentphoneguide.com, or use the form below. We typically respond within a few business days.
More Ways to Get Help
- 211 — free, confidential referrals to benefits programs of all kinds in your area, available in most regions 24/7
- Your Lifeline provider — for billing, device, or service issues, your provider is usually faster to resolve these than USAC. See our provider comparison to find their contact details
- Your state’s Lifeline system — California, Texas, and Oregon residents should contact their state system directly rather than USAC; see your state page for the right link
Want to know more about who runs this site before reaching out? See our About page.